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Cookies Policy
This Cookies Policy explains how Gluck33 Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they are used, the types of information they may collect and the choices available to you. This policy should be read together with our Privacy Policy and other applicable website terms.
Gluck33 Casino operates under a gaming licence and applies SSL encryption technology alongside certified Random Number Generators across all titles to maintain fair play and data security for players.
About cookies
Cookies are small text files placed on your computer, mobile device or other internet-enabled device when you visit a website. They allow a website to recognise a device, remember certain information and support particular functions. Cookies may be set by the website you are visiting, known as first-party cookies, or by another service provider working with the website, known as third-party cookies.
Similar technologies may include pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website use, helping to prevent fraud and understanding how visitors interact with online content. In this policy, we use the word cookies to refer to cookies and similar technologies unless the context requires otherwise.
Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be connected with information you provide when using our services. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.
Why we use cookies
Gluck33 Casino may use cookies to make the website function correctly, remember choices, support account and session features, maintain security, analyse performance and provide content that is more relevant to visitors. Some cookies are necessary for the website to operate and cannot be switched off through standard preference tools. Other cookies are optional and may be controlled through your browser or our cookie preference settings.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website functions. They may help with page navigation, secure areas, account sessions, authentication, fraud prevention, load balancing and the delivery of services you request. Without these cookies, parts of the website may not work properly. Because they support essential functions, they are generally active whenever you use the website.
Functionality cookies
Functionality cookies allow the website to remember information that changes the way it behaves or appears. For example, they may remember language, region, display or other settings selected during a visit. These cookies can make future visits more convenient, but disabling them may mean that preferences need to be entered again.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the links selected, the time spent on a page, the type of device used and general location information. This information is normally used in an aggregated or pseudonymised form to assess performance, identify errors, improve navigation and develop a better online experience.
Security and fraud-prevention technologies
Cookies and related technologies may be used to protect accounts, detect unusual activity, identify automated or abusive behaviour and support the integrity of our services. These technologies can help us investigate security incidents and reduce the risk of unauthorised access, payment misuse or other harmful activity.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements and understand whether promotional content is relevant. They may also help us or authorised service providers recognise a device across websites or services. Marketing cookies are optional where required by applicable law, and you can usually manage them through the cookie banner, preference centre or browser settings.
Third-party services and information sharing
Some cookies may be placed by third-party providers that support website hosting, analytics, security, payment processing, customer support, marketing or other online functions. These providers may process information collected through their technologies on our behalf or under their own privacy terms, depending on the service they provide. Third parties may use different cookies and may offer their own tools for managing consent or opting out.
We do not treat cookies as permission to collect unlimited information. Access to information collected through cookies is limited to what is reasonably needed for the relevant purpose, service or security function. Information may be disclosed where necessary to operate the website, comply with legal obligations, prevent fraud, protect users and our business, or support an authorised service provider.
Some service providers may process information outside Australia. Where personal information is handled overseas, we take steps appropriate to the circumstances and applicable privacy requirements. Further information about the handling of personal information, including possible overseas disclosures, is provided in our Privacy Policy.
Information that may be collected
- A device or browser identifier and information about the device used to access the website.
- The date, time and duration of a visit or session.
- Pages, features and content viewed or used.
- General technical information, such as browser type, operating system and screen settings.
- Approximate location based on technical information, where available.
- Referral information showing how a visitor arrived at the website.
- Cookie preferences and consent choices.
- Information about errors, crashes, suspicious activity or security events.
Managing your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them or choose particular categories. Your selections may be stored in a cookie so that the website can remember your preference. If you delete that cookie, change your browser or use another device, you may be asked to make your selection again.
You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites or receive a warning before a cookie is placed. Browser controls differ, so you should check the help or privacy section of your browser for instructions.
Disabling cookies may affect the availability, security or performance of some website features. In particular, blocking strictly necessary cookies may prevent account functions, secure sessions or other requested services from operating as intended. Deleting cookies may also remove saved preferences and require you to enter information again.
Mobile devices and advertising controls
Mobile operating systems may provide settings that limit interest-based advertising, reset advertising identifiers or control access to certain device information. You may also be able to manage optional cookies through privacy controls offered by a relevant third-party provider. These controls may apply only to a particular device, browser or application and may not stop all advertising or analytics activity.
Cookie choices are separate from responsible gambling choices. Managing cookies will not close an account, change a self-exclusion request, remove account records or alter any playing, deposit or withdrawal restriction. If you want to take a break from gambling or need support, use the responsible gambling information available on the website.
Retention, updates and questions
Cookies may be session cookies or persistent cookies. Session cookies are normally removed when you close your browser, while persistent cookies remain for a period set by the website or the relevant provider, unless you delete them earlier. The length of time information is retained depends on the purpose for which it was collected, technical requirements, security needs and applicable legal obligations.
We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or the way services are provided. When changes are made, the updated version will be made available on this page and the date or version may be updated where appropriate. You should review this page periodically so that you understand how cookies are used.
If you have questions about this Cookies Policy, your cookie preferences or the handling of information collected through cookies, please use the contact or support options made available on the Gluck33 Casino website. Do not send sensitive account, payment or identity information through an unverified channel.
By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used as described in this policy, subject to the choices and rights available to you under applicable law.